Delete your Investiq account

1. Delete directly in the app

1. Open Profile and select Settings.
2. Select Delete account under Account.
3. Read the information, enter RADERA and confirm.

Deletion starts after successful confirmation and you are signed out. The action cannot be undone.

2. Request deletion without the app

Email investiqco@gmail.com, preferably from the address linked to the account. State that you want to delete your Investiq account and include the account email address. Never send passwords, one-time codes or full payment details.

Open a prepared deletion request

3. How we verify the request

We need to ensure that another person does not delete your account. We may ask you to confirm access to the account email or provide limited information already held on the account. We never ask for your password.

If you no longer have access to the account email, explain that in your request so we can offer a proportionate alternative check where possible.

4. What is deleted or anonymised

• Account, profile, devices, push token and active session data.
• Learning progress, quizzes, saved stocks and personal simulation and portfolio data.
• Friend links, blocks, reports and other active social account links.
• Prelaunch, referral and profile links that are not legally required to be retained.

Shared content, such as messages, discussions or league history, may be anonymised instead of removed where full deletion would damage other users' conversations, results or safety matters. Your name, profile image and active account link are then removed.

5. Timing and limited exceptions

Active account data is deleted or anonymised within 30 days of a verified request. Residual copies in rolling backups may remain for up to 7 additional days and are not restored to active use.

We may retain strictly limited data where required by law, such as accounting records normally for seven years, or where needed for security, fraud prevention or legal claims. Such data is restricted from ordinary product use.

6. Subscriptions and purchases

Account deletion does not automatically cancel a subscription billed by the Apple App Store or Google Play. Cancel any active subscription in the store account settings to stop future charges. Deletion does not affect refund or consumer rights you already have.

7. Help and contact

If something goes wrong or you only want certain data removed, contact us. You can also read the full retention and rights information in the Privacy Policy.

Read the Privacy Policy